Technical Support Request

Appion offers lifetime technical support on all of our products, regardless of age. You can contact our Englewood, CO factory directly by phone, email, or use our Technical Support Request system to open a troublshooting ticket right now.  If you are unable to solve a problem you are having with your equipment, you can fill out the form below and send to us. 

We will contact you as soon as possible and do our best to help you out.

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Repair Centers

Please see your local distributor to arrange a repair with a Factory Authorized Repair Center, or create a request for service by logging into your Customer Portal account.  Repairs are only covered under warranty when performed by Appion or a Factory Authorized Repair Center. 

Please do not ship a product for repair without first contacting your distributor, Appion, or the authorized repair center.
Warranty Service Information

Factory Authorized Repair Centers:

The following repair centers are authorized by Appion to perform repairs on refrigerant recovery units and vacuum pumps, both in and out of warranty.  For appION Digital Gauge repair in the United States, please contact the Appion factory.

United States of America

  • Tool and Equipments Service Solutions 
    This email address is being protected from spambots. You need JavaScript enabled to view it. 
    (203) 248-7553 
    Hamden, Connecticut


  • Aries Distribution 
    (403) 547-9811 
    Calgary, AB Canada


  • Appion Australia Pty Ltd 
    This email address is being protected from spambots. You need JavaScript enabled to view it. 
    +61 1300 277 466 
    Victoria, Australia


  • Unicorn B.V. 
    Haarlem, Netherlands


Technical Bulletins

Please see the below Technical Bulletins for important information about Refrigerant Recovery and System Evacuation.

Operating Manuals


Always wear gloves and eye protection and follow proper safety practices when handling refrigerant. 

See these Tech Bulletins for more information.